Product Gaurantee
At Wiggins Chandelier, we stand behind the quality and craftsmanship of every lighting fixture we offer. Your satisfaction is our top priority, and we want you to shop with confidence knowing that your purchase is protected.
π‘οΈ Our Guarantee to You
When you shop with us, you can expect:
- High-Quality Materials & Craftsmanship
Every chandelier is made with high-grade materials, inspected for quality, and packaged securely to arrive in perfect condition.
- Accurate Product Descriptions
We do our best to provide detailed specs, dimensions, and photos so you know exactly what you're getting.
- Hassle-Free Returns
If you're not completely satisfied, you can return your item within 30 days of delivery. Products must be unused, in original packaging, and in resellable condition. Custom made and clearance items are not eligible for return. A 25% restocking fee may apply.
π§ Warranty Coverage
All our lighting fixtures come with a limited warranty of 1β5 years, depending on the product and manufacturer.
Whatβs Covered:
- Manufacturing defects in materials or workmanship
- Structural integrity and finish quality under normal indoor use
Whatβs Not Covered:
- Damage from improper installation, misuse, accidents, or natural wear and tear
- Alterations or repairs made by third parties
For full warranty details, check the individual product page or contact our team.
π¨ Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery. Weβll work quickly to resolve the issue by offering a replacement, repair, or refund as appropriate.
To help us assist you faster, please provide:
- Your order number
- Photos of the damage or defect
- A brief description of the issue
π¬ Need Help?
Have questions about a product, warranty, or return? Weβre here to help.
π§ Email us at:Β support@wigginschandelier.com
π Call: 1-800-525-0350
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